Understanding the Benefits of Performing a Mock Survey

Whether your organization relies on an in-house team or enlists the help of an outside consultant, conducting a mock survey is an essential strategy to assess your organization’s current performance against the standards set by the Centers for Medicare & Medicaid Services (CMS), improving your chances of securing a higher star rating. In 2025, healthcare providers are still navigating the long-term impacts of the COVID-19 pandemic, alongside new challenges like workforce instability, ongoing staffing shortages,…

Navigating the Latest CMS Surveyor Guidance Updates: What SNFs Need to Know

Staying informed about regulatory changes is crucial for compliance and high-quality care in skilled nursing facilities (SNFs) and long-term care nursing homes. On March 10, 2025, the Centers for Medicare & Medicaid Services (CMS) released the updated Long-Term Care (LTC) Surveyor Guidance, QSO-25-14-NH. This new guidance will take effect on April 28, 2025, introducing new expectations, revised F-tags, and significant changes in admissions, staffing, psychotropic medication use, and infection control. These changes may be challenging,…

Overcoming Challenges of the SNF Special Focus Facility List and Moving Up the Star Ranks

This new whitepaper addresses the ongoing challenges faced by Skilled Nursing Facilities (SNFs) on the Special Focus Facility (SFF) or SFF Candidate list.  The difficulties include navigating increased regulations, limited access to capital, and staffing issues, all of which hinder a facility’s ability to improve outcomes and advance in the star rankings. Download our whitepaper to discover key strategies for overcoming these challenges and moving off the SFF list, including the role of compliance, corrective…